SITA Passenger Processing
Providing comprehensive self-service solutions which automate and facilitate the passenger journey from secure check-in to boarding. Built on proven common-use systems, delivering a low-touch, seamless, secure and cost-effective customer experience.
1 billion
passengers enjoy fast, easy boarding every year, thanks to SITA
600
biometric touchpoints have been deployed at Beijing Capital International
Nearly 100%
of British Airways passengers chose biometric boarding from flights from Orlando to London Gatwick
Creating a safer, frictionless passenger journey – through low-touch and contactless passenger processing
SITA Smart Path
A low-touch, biometric and cloud-enabled whole journey identity management solution facilitating self-service travel from check-in to boarding
SITA Flex
Next-generation cloud-based, open API platform enabling mobility and low-touch operations, on and off-airport
- API available
SITA Passenger Flow Management
Optimize passenger processing and flows with analytics to better understand your passengers
- API available
SITA Maestro
SITA Maestro provides airports, airlines and ground handlers with a more automated and cost-effective way for their agents to process an airline’s passengers
SITA Device Management
SITA Device Management ensures that your business-critical devices are fully operational, up-to-date and secure around the clock.
See how customers are succeeding with SITA
The use of biometrics will go a long way in improving the flow of passengers, providing a better travel experience as well as greater operational visibility for the stakeholders.
Badr Mohammed Al Meer, Chief Operating Officer at Hamad International Airport
Being a responsible business makes us a better business
We believe that sustainability and corporate social responsibility can make a positive difference for our people, our industry, broader society, and the environment.
