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This recognition highlights SITA’s role in shaping the future of biometric identity in travel, positioning us as a leader that sets industry standards.

What sets us apart

The report highlights our leadership in biometric technology, biometric identity platforms, targeted solutions and identity verification, placing us in a unique position as a "Prism Refractor." This distinction means that SITA’s innovations guide the way the market is viewed, influencing how seamless and secure travel experiences are crafted globally.

Real-world impact: Success stories

Our work at Frankfurt Airport demonstrates this perfectly. Faced with rising passenger volumes and space limitations, Frankfurt turned to SITA’s Smart Path for a facial recognition solution at every passenger touchpoint, cutting passenger processing times by 30%.

Similarly, in Aruba, our collaboration resulted in the Aruba Happy One Pass (AHOP). By leveraging the Digital Travel Credential (DTC) — a digital version of a traveler’s official ID — Aruba enhanced the travel experience by enabling faster, more secure and contactless travel, allowing travelers to receive pre-approval for border control before leaving home. This innovative solution is now expanding to hospitality and events across the island.

SITA enables more than 2.2 billion traveler journeys every year, and our comprehensive ecosystem meets today’s demands while dynamically adapting to tomorrow’s evolving landscape. We are proud to be the trusted partner for over 70 governments, including all G20 nations, helping to shape the future of secure and seamless travel. With an extensive reach covering 85% of international air passengers, we are the global leader in border management solutions.

Read the report to learn more