The air transport industry has begun to recover from the pandemic, with the gradual reopening of borders and passengers returning to the skies.
How has that affected baggage?
One of the most pressing demands during the recovery period is doing more with less. Airlines, ground handlers, and airports have downsized to maintain visibility during the pandemic, which has impacted resources and expertise dedicated to baggage management.
This year’s report explores the challenges brought on by COVID-19 and the innovative ways the industry is addressing them.
Download the 2022 Baggage IT Insights to discover:
- The 2021 baggage mishandling rate, including an international versus domestic comparison.
- How the industry is accelerating digitalization projects.
- Why data is turning to data-driven and customer-centric innovations.
- How Saudia adopts a collaborative approach to improve baggage performance.
- Insights on baggage operations from relevant industry associations.
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Baggage IT Insights 2021
Mishandled bag rates continued to decline despite a year of major disruption. COVID-19 has also accelerated digitalizati...
Baggage IT Insights 2020
Smart technology and IATA’s Resolution 753 are helping airlines to lower the bag mishandling rate.
Baggage IT Insights 2019
With more than 4.27 billion bags, how is the industry coping with growth?
Baggage Report 2018
Benchmark your performance against global industry statistics and associated costs of mishandled baggage. Learn what ba...