The SITA Asia Pacific Customer Advisory Board comprises of senior customer representatives and senior SITA executives from within the region, along with selected industry associations, with the main aim to improve customer feedback. It provides a representative customer voice to help drive the evolution of SITA’s portfolio & service offering within the region, as well as the opportunity for senior executives from SITA’s customer base within APAC to network with their peers.

Location: W Hotel, Bangkok

106 North Sathorn Road, Silom, Bangrak,

Bangkok, Thailand, 10500

Agenda

Theme: Collaborative & Connected Operations

(Social Room, Level 2, W Hotel Bangkok)

09.00

Welcome and Introductions ('10)

Sumesh Patel, President Asia Pacific, SITA

09.10

Innovation and AI

The session will look at some of the new technologies that can open possibilities of automation and efficiency and the roadblocks faced. Including demos and use cases of Large Language models and understand what the hype around ChatGPT means for our industry.

a. Large Language Models: Significance for ATI (20’)

Kevin O'Sullivan, Lead Engineer, SITA Labs

b. Innovations and Technology Challenges (15’)

Rene Fourel, Chief Technology Officer, SITA

Roundtable Discussion (35')

10.10

Collaboration & Challenges on the road to TAM (20’)

The session will allow us to discuss where we are in adoption of the TAM methodology, the benefits to reap and some of the challenges to be faced with data and collaborative requirements between stakeholders.

Chris Nixon, Senior Manager Airports Solutions, SITA

Roundtable Discussion (20’)

10.50

Coffee Break

11.00

Communications Enabling the Future (30’)

The session will explore some the latest innovations in connectivity technology and the challenges faced with resilience and efficiency. We will also discuss the direction of SITA on next generation of communication technologies including 5G, VAS and SDWAN and their impact on airlines and airports.

Martin Smillie, SVP CDE Business Unit, SITA

Roundtable Discussion (30’)

12.00

Coffee Break

12.10

The Collaborative Advantage (30’)

The Session will explore some of the latest tools that are now available to boost collaboration and help airlines and airports bridge some gaps in communication and work together for better efficiency.

Sakthivel Jayaraman, Senior Business Development Manager, SITA

Roundtable Discussion (30’)