SITA Digital Travel for Airlines
We want to raise the bar in traveler experience by removing the complexity of authorizations, queues, and controls
Our vision for the future of Digital Travel
Benefits for airlines
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Simpler operations
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Lower costs
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Higher revenues
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From stressful queues for physical documents checks to a much faster “just-walk-through” experience
We make it effortless for airlines to adopt digital identities, which will let them do more with less
Plug-and-play module (SDK) for airline mobile app for passengers to create Digital identities…
… which can be used at airport touchpoints, the hotel, and onward experiences…
… enjoying a smooth “just walk-through” experience at every stage
Why SITA?
- Pre-integrates with airport & border solutions
- Traveler-controlled data
- Enables regulatory compliance
- Avoids lock-in from a single player
- Interoperable with all 3rd party systems
- Independent of the DCS provider
- Flexible security levels
Our customers
“SITA's Digital Travel for Airlines – a groundbreaking solution that truly transforms the passenger experience. By integrating this plug-and-play module into any airline's mobile app, we enable passengers to travel seamlessly using a secure and verifiable digital identity stored in their own Digital Wallet. This innovation not only simplifies and speeds up the journey through various touchpoints, from airport check-in to hotel stays, but it also reduces operational costs and enhances customer service for airlines. With the power of our Digital Travel Ecosystem, we ensure interoperability and compliance across different digital credentials and travel services, paving the way for a future where travel is frictionless and personalized.”
– Aleksei Markachev, Product Manager, SITA Digital Travel
I would be delighted to share my thoughts in an online exploration session on how SITA Digital Travel for Airlines can help you, which includes:
- Preserving passenger's privacy, guards cybersecurity, and provides a consistent experience across all airports and journeys.
- Removing manual document checks and lead adoption of government-backed digital identity initiatives, completing check-in before arriving to the airport.
- Allowing your staff to focus on customer service instead of manual processes.
- Reducing fraud, data quality issues, and government penalties.
- Improving passenger satisfaction, loyalty, and retention.
- Increasing ancillary revenue from premium services, such as fast-track, lounge access, and baggage delivery.
- Addressing disruptions with high customer service and low risk of fraud.
- Simplifying integration with legacy systems and regulatory compliance, including GDPR.
Join me in an informative online exploration session where you’ll gain valuable insights and discover how SITA Digital Travel for Airlines can enhance your travel experience.
Supported by SITA Global Services
SITA Digital Travel for Airlines is supported by SITA Global Services (SGS), which provides global business continuity through a flexible service model. Our monitoring service ensures your IT systems are reliable and available, around the clock and around the world. Our experts proactively monitor your infrastructure, identifying and resolving problems before they impact your business.
