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Sustainability
Our journey Policies
Satelite Satelite

Acting responsibly is at the heart of all we do.

We believe sustainability and Corporate Social Responsibility (CSR) can make a positive difference for our people, our industry, broader society, and the environment.

We’re working hard on our Environmental, Social, and Governance programs to help make our industry and our company work better for everyone. We’re making progress on our carbon footprint, local impact, diversity and inclusion, business ethics, transparency, energy efficiency, and so much more.

reduction in total direct emissions (scope 1 and 2) compared to 2022 and a 72% reduction compared to 2019 – figures managed even with our business growth and increasing employee numbers
2% reduction in total direct emissions (scope 1 and 2) compared to 2022 and a 72% reduction compared to 2019 – figures managed even with our business growth and increasing employee numbers
reduction in average electricity consumption per full-time employee in our offices compared to 2022, and a 43% reduction compared to 2019
21% reduction in average electricity consumption per full-time employee in our offices compared to 2022, and a 43% reduction compared to 2019
of our office locations are certified to ISO 14001:2015
8 of our office locations are certified to ISO 14001:2015
of fuel savings possible during climb-out on every flight, thanks to SITA OptiClimb®
5% of fuel savings possible during climb-out on every flight, thanks to SITA OptiClimb®
of our employees agree that ‘SITA supports diversity in the workplace (recognizing and respecting the value of human differences)’ – that’s higher than the benchmark of 82% for high-tech companies and the 86% benchmark for high performing companies
89% of our employees agree that ‘SITA supports diversity in the workplace (recognizing and respecting the value of human differences)’ – that’s higher than the benchmark of 82% for high-tech companies and the 86% benchmark for high performing companies
year in a row that our Command Centers, which help manage airport and airline operations around the world, achieved ISO 27001 certification
4th year in a row that our Command Centers, which help manage airport and airline operations around the world, achieved ISO 27001 certification

Our ESG Topics

The topics that matter to our stakeholders and impact our business:

Environmental

Environmental
  • Climate Change
  • Energy Management

Social

Social
  • Employee Health, Safety, and Well-being
  • Diversity, Equity & Inclusion
  • Talent Management
  • Community Engagement
  • Privacy
  • Cyber Security

Governance

Governance
  • ESG Compliance, Transparency, and Governance
  • Ethics
  • Operational Excellence
  • Business Resilience
  • Responsible Purchasing and Supply Chain

The next step in our climate journey

We're committing to set science-based emission reduction targets

Read the announcement
The next step in our climate journey

Featured stories & videos

A three-part series: Sustainability at SITA (Part 1)
Videos

A three-part series: Sustainability at SITA (Part 1)

watch
A three-part series: Sustainability at SITA (Part 2)
Videos

A three-part series: Sustainability at SITA (Part 2)

Read more
A three-part series: Sustainability at SITA (Part 3)
Videos

A three-part series: Sustainability at SITA (Part 3)

watch

Global frameworks and initiatives

Our strategic direction, management and reporting are driven by our participation in, and adherence to the following global frameworks.

Global Impact

Global Impact

As a signatory to the UN Global Impact since 2015, we are committed to taking concrete and immediate actions to limit our environmental impact and leading by example for our industry to do the same.

GRI Index

GRI Index

Since 2011 we have formally reported our environmental, economic and social performance using the Global Reporting Initiative (GRI) disclosures framework.

UN Sustainable Development Goals

UN Sustainable Development Goals

The United Nations Sustainable Development Goals (SDGs) have helped us at SITA to frame our thinking and guide our decision-making on our own sustainability journey.

ISO 14001:2015

ISO 14001:2015

Between 2014 and 2022 we achieved and maintained ISO 14001:2015 certification for eight office locations where 37% of our employees work.

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