SITA Baggage Management
No matter how smooth and enjoyable the passenger experience, a single mishandled bag can undo it all. It’s no surprise, then, that baggage management is a leading investment priority for airlines, airports and ground handlers.
26M
bags were mishandled in 2022, costing the industry $2.6 billion
66%
improvement in global bag delivery rates for airlines that track bags at check-in and arrival
500+
customers use SITA’s WorldTracer® at 2,800 airports globally
Reduce mishandled bags and their associated costs
Whether you’re an airline, airport or ground handler, SITA Baggage Management provides global coverage and unrivalled data insights to help you achieve operational excellence through more efficient baggage handling processes.
SITA Bag Fast
A simple piece of software that prints IATA-compliant fallback tags as and when they are needed
SITA Bag Journey
Provides a precise picture of a bag‘s current location, no matter how many airlines or airports handle it
- API available
SITA Bag Manager
Real-time baggage management and reconciliation system to help airlines, airports and ground handlers reconcile, track, and manage baggage
SITA Bag Message
Fully managed, end-to-end baggage message distribution system that eliminates the need for multiple baggage system interfaces between airlines and airports
WorldTracer®
A single, global solution for reporting and tracing mishandled baggage to help reduce costs due to baggage delays and claims
See how customers are succeeding with SITA
With SITA Bag Journey we can follow passengers' bags through every stage of their travels, which helps reduce mishandling and delays.
Abe Dev, Senior Technology Manager, Etihad Airways
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