Industry insights
The SITA's 2023 Passenger IT Insights report takes a deep dive into the passenger technology landscape transforming the aviation industry.
The aviation industry soared back in 2023, hitting a record 5.2 billion passengers - surpassing pre-pandemic levels. Now, the focus is on making your airport experience hassle-free by revolutionizing baggage handling.
SITA’s Air Transport IT Insights report is well established as the global benchmark research for the air transport industry.
![2023 SITA Passenger IT Insights 2023 SITA Passenger IT Insights](/globalassets/images/banners/hp-industry-insights-baggage-it-insights.jpg?width=500&height=344&mode=crop)
![2024 SITA Baggage IT Insights 2024 SITA Baggage IT Insights](/globalassets/images/resources/surveys-reports/baggage-report-2024-900x600.png?width=500&height=344&mode=crop)
![2023 SITA Air Transport IT Insights 2023 SITA Air Transport IT Insights](/globalassets/images/banners/hp-industry-insights-air-transport-it.jpg?width=500&height=344&mode=crop)